Contact Us

WE ARE HERE FOR YOU At Degua Fit, providing exceptional customer service is our top priority. Whether you have a question about our products, need assistance with an ongoing order, or want to share feedback about your fitness journey with our gear, our dedicated support team is ready to help.

CUSTOMER SUPPORT EMAIL For the fastest resolution, please reach out to us via email.

  • Email: support@degua.fit

  • Response Time: We strive to respond to all inquiries within 24 to 48 hours during regular business days. (Tip: To help us assist you more efficiently, please include your Order Number and the email address used at checkout in your initial message, if applicable.)

WHAT WE CAN HELP YOU WITH

  • Order tracking and status updates

  • Product specifications, usage guides, and recommendations

  • Returns, exchanges, and refund processing

  • Address modifications (Please contact us within 12 hours of placing your order)

  • Wholesale or partnership inquiries

BUSINESS INFORMATION For legal and official correspondence, you may reference our registered business details:

  • Company Name: Puyang County Degua Department Store

  • Registered Address: No. 56, Yujia Village, Liutun Town, Puyang County, Puyang City, Henan Province, China

  • (Please note: This address is our corporate registration address and is NOT a return facility. For all product returns, please contact our support email first to receive the correct RMA and return warehouse address.)